About IPM
A full service property management company specializing in setting the standards for leasing, maintenance, on-site management and maintenance staff, customer service and resident retention. IPM is dedicated to provide exceptional service to both its clients and its residents.
Investment Protection and Management is the premier, full service rental property management company servicing the Treasure Valley Area. Our dedicated team of professionals offer a variety of services, specializing in rocketing struggling properties to maximum potential, decreasing vacancy rates, increasing cash flow and owner returns, and improving your investment to outshine other competition in today’s market. At IPM, we understand how important your community and investment are to you and we’re here to help get the most from your property. Our top priority to enhance your community through effective management and exceptional customer service while utilizing a proactive service plan to suit your needs.Your investment is the priority. Small details are never overlooked, transparency and consistency along with putting people first is our core philosophy. With dedicated and passionate staff, success of your property is certain.
General Questions
Hi there! Have some questions about our company? Find the answers below.
Tenants
Your Online Portal
Pay Rent
Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.
Maintenance Requests
Quickly submit maintenance requests that go directly to our maintenance queue.
Owners
Backed by Innovative Technology
Simplified and Secured Payments
Make payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.
Enhanced Communication
Stay connected and informed with built-in messaging, notifications, and emailing tools, all with fully mobile functionality to simplify collaboration.
24/7 Access and Property Insights
Get on-demand access to financial statements, monthly summaries, year-end tax statements, and important documents from anywhere using our robust mobile capabilities.
Services you can trust
Reporting
Property Performance Reports to keep you in the loop on your investment.
Maintenance
Regular Property Management and Inspections keep your property in great condition.
Marketing
Effective Marketing & Leasing services keep your properties filled and performing at their peak potential.
Financials
Our Property Financial Services keep your finances organized and up-to-date.
Filling Vacancies
We help place tenants in properties that are a great fit for them and their needs.
Tenant Care
Positive Tenant Relations & Lease Compliance keep tenants and owners happy.
Home Contact Us
Testimonials
Brooke K - San Deigo, Ca - Multifamily Investor
Pam and her staff are very professional, knowledgable and hardworking. After moving my investments through several management companies in the valley, finding IPM felt like a God Send. Our properties have never had better cash flow or looked as beautiful as they have in the last three years.
Ronald V - Huntington Beach, Ca – Multifamily Investor
With Pamela and her staff, we found something in the treasure valley we hadn’t encountered before – Honesty. The transparent and honest accounting, the diligence to create a beauiftul and safe homes for residents, all while improving our investments. Making the decision to move to IPM was the right one!
Robert C. – Huntington Beach, Ca – Multifamily Investor
We have build and sold multifamily since the early 80’s, so I can say with experience that Pam and her staff have the experience and knowledge I trust. After moving our portfolio in the Treasure Valley to them, our experience has been incredible – our portfolio has increased more than we could have ever expected. If you want a management company you can trust, hire IPM.
Jared F. - Seattle, Wa – Investor
I have bought and sold multifamily housing in the valley for 6 years, and completely trust Pamela’s instincts and miracle working skills on properties. They specialize in taking something and making it profit, while providing quality housing to their residents. The honest approach and work ethic has turned several investments into winners. When I’m buying and selling, I don’t do anything until I speak with IPM.
Janet L. - Tenant
Amy at Pinehurst was so helpful and nice when I was in a bad situation. She helped me get moved into a home in one day, so that my children would have a smooth transition. I love living out here!
Jessica A. - Tenant
I was able to view an apartment, complete an application, and move in all in one day! They answered the phone, helped me, and I love the apartment I live in!
Angela F. - Tenant
I struggled to get someone to call me back when I was looking for a house, but the staff at IPM helped me find the right home for me and get moved in. I have lived here for a year and never plan on moving, the staff is so nice.
Jacob A. - Tenant
I have lived her for five years and never loved living anywhere more! Its always clean, issues are dealt with promptly, and the staff is friendly. I would definitely recommend to anyone looking for a home!
Juan S. - Tenant
After a huge roommate change, the staff at IPM made the situation so easy and stress-free. They walked us through what the lease requirements were, helped us complete all paperwork, and were friendly during a stressful time. I appreciate how they are always willing to help during any time.
Jim and Brittney K. - Tenants
Amy was able to help us with an appeal and get approved when no one would consider us. Our medical debt was overwhelming and creating a situation where we could not get a home, even with perfect rental history. Amy met with us and walked us through the appeal process, got us approved, and came in on her day off to get us moved in. I couldn’t be more grateful for her treating us like real people, not credit scores.
